1.2. If you have any questions or concerns regarding the content of these Terms, or any questions about our products, please do not hesitate to contact us.
2.1. All prices quoted on our website are in Euros and subject to VAT at the current prevailing rate.
2.2. For VAT-free shipping, you must provide your VAT number when ordering.
3.1. The offers on our website represent a binding offer to you to buy goods.
3.2. You conclude your purchase order with us when you click to confirm your final order. You can change or cancel your order at any time up to this point. We may also give you the option to conclude a purchase contract by telephone, chat, facebook messenger and email.
3.3. You and us only conclude a contract upon our sending you a confirmation email of your purchase.
3.4. Conditions that deviate from these Terms, such as a verbal agreement, only becomes effective with our express written confirmation.
4.1. You can pay for your goods by bank transfer, or another payment method indicated upon check out.
4.2. The purchase price is due immediately upon your placing an order.
4.3. Shipping is included, unless otherwise indicated when purchasing.
4.4. You will receive an email from us confirming your order and including a tracking number.
4.5. If your chosen goods are out of stock, we will indicate the estimated dispatch date and you can initiate an order for delayed fulfilment.
4.6. Delivery conditions and timeline vary by country and will be shown at the time of your purchase.
4.7. Transport damage must be reported immediately to enable processing and a complaint must be made to the courier. You are responsible to check goods upon receipt.
4.8. Please ensure your contact and delivery address are correct. It is your responsibility to ensure an authorised person will be at the delivery address to receive the goods. If no one is available, the courier will leave a card and their contact details for you to contact them and arrange re-delivery or collection in person from their depot.
4.9. If no suitable re-delivery or collection arrangements are made, the courier will return your purchase to us. We will refund the value of your order minus the two delivery charges.
4.10. Goods remain our property until all open invoices are paid in full. If partial deliveries are made, these delivered goods also remain our property until the order is paid in full.
5.1. We do not accept returns unless goods are defective or damaged during delivery.
5.2. Any goods delivered to you by our error will be collected by our courier and replaced by us at our expense.
6.1. All orders are final. As a commercial customer, you have no statutory right of withdrawal.
7.1. If you have provided a VAT number, you warrant that it is valid and belongs to your business.
7.2. You may only offset amounts you claim from us if these amounts are undisputed or have been legally established.
7.3. You are not entitled to assign your claims against us to third parties without our prior written consent.
7.4. By accepting these Terms, you confirm that you are acting in your capacity as a business customer, not a consumer and acknowledge that specific provisions and protections available under law to consumers are not applicable to you. A business customer is a person concluding transactions related to your independent economic or professional activities. A consumer is a natural person acting for purposes other than his/her trade, business or profession.
7.5. You warrant to us that: (i) you have the right, power and ability to enter into and perform these Terms, and (ii) the name identified by you when you registered is your name or business name under which you sell products and/or services.
8.2. When you purchase products through our website, you will register a contact email address. We use this information to create an account which logs your purchase(s) and facilitates your future purchases.
8.3. You agree that we may share relevant limited information about you and your business with our trusted partners, such as our logistics and payment processing partners.
8.4. We have implemented administrative, technical and organizational procedures to protect information we retain from unauthorized access and accidental loss, modification or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use such information for inappropriate purposes.
8.5. If at any time you do not want us to retain your information, please email us at firstname.lastname@example.org.
9.1. You can contact us at any time if you have any questions or complaints at email@example.com.
9.2. All complaints are subject to our complaints procedure. We will provide you with a copy of our complaints procedure upon request.
10.1. Conditions that conflict with or deviate from our Terms are not recognized by us.
10.2. In no event are we be liable for any of the following types of loss or damage arising under or in relation to these Terms or otherwise, except where the loss or damage is caused by us intentionally or by gross negligence: (i) indirect or consequential loss or damage, including loss of profits, business, contracts, revenue or anticipated savings even if we are advised of the possibility of such damages, (ii) loss or corruption of data, (iii) any loss or damage which does not stem directly from our breach of these Terms, (iv) loss or damage whatsoever which is in excess of that which was caused as a direct result of our breach of these Terms whether or not you are able to prove such loss or damage, (v) loss or damage incurred by you as a result of any acts or omissions by you or any third parties or our obligation to comply with applicable law, any act or omission of any governmental authority, act of war, accident, natural disaster, strike, blockade, or other similar event, regardless of if we are an instigator or subject of such event, or (vi) non-patrimonial losses including loss of goodwill, reputation.
10.3. Nothing in these Terms excludes us from statutory liability that cannot be excluded or amended by agreement between the parties.
10.4. Adson does not warrant and accepts no liability for actions or omissions of any third party connected with the Services or for third parties advertising on our website.
11.1. Our website may contain links to third party websites. The inclusion of any website link does not imply an approval, endorsement or recommendation by us. You agree that you access any such website at your own risk, and that such site is not governed by these Terms or any Additional Terms. We expressly disclaim any liability for these websites. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies.
12.1. We reserve the right to appoint a third party in order to fulfil some or all of our obligations under these Terms. Your consent to such assignment is considered as granted by virtue of these Terms. You may not assign any of your rights and obligations under these Terms to third parties without our prior written consent.
13.1. Should individual provisions of the contract, including these Terms, be wholly or partially ineffective or should there be a loophole in the contract, the validity of the remaining provisions or parts of such provisions shall remain unaffected. In place of the ineffective or missing provisions, the respective statutory regulations apply.
13.2. Any provision that is reasonably necessary to accomplish or enforce the purpose of these Terms will survive and remain in effect in accordance with its respective terms upon the termination of these Terms.
14.1. These Terms are governed by and construed under and in accordance with Estonian Law.
14.2. The English language version of these Terms is binding. A translation or other language version is provided for convenience purposes only. In the event of a conflict between the English version and any translation or other language version of this Terms, the English-language version shall prevail.
14.3. Any dispute arising from or in connection with these Terms, including without limitation any disputes regarding its valid conclusion, existence, nullity, breach, termination or invalidity shall be finally referred to and resolved by the courts of Estonia, except where prohibited by EU law. Notwithstanding the foregoing, Adson may initiate proceedings against you in any court and in any number of jurisdictions. Before referring the dispute to court, you and us will endeavour to resolve the dispute by amicable negotiations.